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Visiting a Patient

At East Liverpool City Hospital we understand the connection with family and friends and how this connection plays an important role in the healing process. However, during this pandemic, we ask for your understanding and cooperation with our team as we work hard to deliver award winning care in a safe environment. Safety is always our priority and this is why we have implemented policies that follow the Ohio Department of Health and Center for Disease Control and Prevention guidelines.

Visiting a Patient

At East Liverpool City Hospital, we recognize the important role visits play in a patient’s healing process. A smile and quiet time spent with family and friends can go a long way in calming fears and aiding recovery. That’s why we welcome visitors, depending upon the condition and preference of our patient.

There may be times when visitation is restricted, such as when a patient is in the intensive care unit or is in the emergency room. 

In these cases, the number and age of visitors may be restricted to protect the patient and allow for appropriate care, since the care, privacy and comfort of our patients is our primary concern.

Here is information we hope will be of help to you as you plan your visit.

Information for Visitors

Visiting Hours

Nursing Units
Daily – 9 a.m. to 9 p.m.

Intensive Care Unit (ICU)
Daily – 9 a.m. to 9 p.m.

The current East Liverpool City Hospital visitation policy is as follows:

  • Inpatient – one visitor per patient per day for Non-COVID patients.

  • Outpatient – Visitors may be escorted to their outpatient procedure if the are a minor, elderly adult, and/or are handicap and in need of assistance.
  • Emergency Department – A minor and/or handicap patient may have one person assist them while in the Emergency Dept.

  • Surgical Services – A patient may be escorted to the Surgical Services waiting room prior to surgery, but must then exit the facility once the surgical procedure begins.

Contacting Patients:

Patients may be contacted directly by dialing the number listed on the patient’s bedside phone. To aid in the healing process we ask that incoming calls be limited to between the hours of 7 A.M. and 10 P.M.

If you do not know a patient’s bedside telephone number, call 330-385-7200 and ask the hospital switchboard operator. However, each patient is strongly urged to give friends and relatives the number to the bedside phone so calls do not have to go through the switchboard.

Patients cannot accept collect calls through the bedside phones.

Cards & Letters Can Be Sent:

* United States Postal Service

(Patient’s name & room number)
East Liverpool Health System
425 W. Fifth Street
East Liverpool, OH 43920

Any personal mail received after discharge from ELCH will be forwarded to the patient’s home.

Cafeteria Hours:

Breakfast: 6:30 A.M. to 9:45 A.M.
Lunch: 11:00 A.M. to 2:00 P.M.

Balloon & Flower Restrictions:

Balloon & Flower Restrictions limited to: Only Mylar balloons are permitted in the hospital. Latex balloons are prohibited. Flowers are welcome on any unit except the Intensive Critical Care Unit (ICCU). Patients in the ICCU can have flowers once they have been transferred from the unit.