Open Accessibility Menu

Visiting a Patient

We encourage loved ones to visit patients and we make every effort to provide a safe and comfortable environment for our patients and visitors. While receiving care, patients have the right to decide who may or may not visit, and those visitors are allowed without regard to race, color, national origin, language, religion, gender identity, sexual orientation, physical or mental disability, or socioeconomic status.

Our staff and caregivers understand the important role that visitors and support persons play and every effort is made to ensure that our patients’ support person is embraced as a valued member of the care team.

  • To safeguard the comfort of all our patients, visitors are asked to talk quietly and leave promptly when visiting hours have ended.
  • The visiting times and/or the number of visitors may be limited in certain circumstances – and vary unit by unit - to protect the health, safety, and privacy of our patients.
  • If visitors are not feeling well or have an illness that can be transferred to our patients, please refrain from visiting.
  • Visitors must follow infection control precautions, keep noise to a minimum, refrain from taking photographs or videos, and comply with restrictions on smoking, alcohol and illegal substances.
  • Before entering and after leaving your loved one's room, make sure to wash your hands.
  • All children must be in the company of a responsible adult and may not be left unattended.

Visitors are welcomed any time of day at the hospital. We offer free parking and valet service for all patients and visitors. When visiting, the attendant at the information desk near the main entrance will direct you to the patient's room.

Patients can be reached by phone from 7:00 a.m. to 10 p.m. using the number posted on their bedside phone. If you do not know their number, please call the hospital switchboard at 330-385-7200.


Cafeteria Hours:
Breakfast: 6:30 a.m. to 9:45 a.m.
Lunch: 11:00 a.m. to 2:00 p.m.

Contacting Patients

Callers may dial direct to patient rooms using the number posted on their phone. To ensure that our patients get their rest, we ask that incoming calls be limited to between the hours of 7 a.m. and 10 p.m.

If you do not know a patient’s bedside telephone number, call 330-385-7200 and ask the hospital switchboard operator. However, each patient is strongly urged to give friends and relatives the number to the bedside phone so calls do not have to go through the switchboard.

Patients cannot accept collect calls through the bedside phones.

Patient Gifts & Mail

You can call to inquire a patient’s room number by calling the hospital at 330-385-7200.

Cards and letters should be sent to:

(Patient’s name and room number)
East Liverpool Health System
425 W. Fifth Street
East Liverpool, OH 43920

Any personal mail received after discharge from ELCH will be forwarded to the patient’s home.

Balloon & Flower Restrictions

Balloon & Flower Restrictions Only mylar balloons are permitted in the hospital. Latex balloons are prohibited. Flowers are welcome on any unit except the Intensive/Critical Care Unit (ICCU). Patients in the ICCU can have flowers once they have been transferred from the unit and to another room.